“I can honestly say that in my 16 years ... you and your staff are the top of my list of favorites!  You are always so pleasant and everyone seems so knowledgeable!”



•  Full functioning laptop

•  NEW – Application Updates sent direct to your device via email.

•  NEW – Extreme DIAGNOSTIC TOOLS & ADJUSTMENT GUIDES are preloaded making the device functionality intuitive and EASY to use. This includes:

•  Operation and logic flow charts.

•  Error code list with descriptions.

•  Extensive troubleshooting – Help charts.

•  I/O Terminal map descriptions.

•  Parameter adjustment variables and drive diagnostics guide.

•  Diagnostic guides displayed on screen, side-by-side with the tool commands.

•  Spare parts lists included.

•  SAME - ON-SCREEN DESIGN - The new device displays the familiar service tool keyboard layout, making learning intuitive and EASY.

•  NEW - EASY built-in SEARCH AND SOLUTION functionality.

•  NEW - SESSION LOG records keystrokes for change and adjustment management.

•  NEW - NO EXPIRATION DATE, TIME OUT OR RECALIBRATION for your tool. It works with any M21 control anywhere – EASY!

•  NEW - INTEGRATED CAMERA and SPARES ICON makes parts identification and ordering EASIER THAN EVER.

•  NEW – E-DIRECT CONNECTIVITY TO KONE SPARES PARTSVIEW – the Industry’s leading parts search engine.

•  NEW – WI-FI CONNECTIVITY to KONE Spares website makes technical information and direct parts ordering tool just a touch away.


KONE Spares Diagnostic Tool

The updated KONE Spares Diagnostic Tool comes preloaded with enhanced features, functionality, and technology. The new tool is downward compatible and directly replaces the previous model Service Tool.

Escalator Parts and Elevator Parts for North America

We carry OEM parts for all major elevator and escalator brands:

KONE, Montgomery, O&K, Armor, MAC, Otis, Schindler, Dover, ThyssenKrupp, and many others!

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Call KONE Spares Toll Free:

USA - (800) 343-3344

Canada - (888) 644-5663