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RMA Request

Escalator Parts and Elevator Parts for North America

We all know that circumstances arise once in a while that require materials to be returned. Our online RMA request makes this a quick and easy process for you.

You're always welcome to call us; the RMA request is just another simple method to make your life easier.

(800) 343-3344

An RMA request for reasons other than warranty can be made within thirty (30) days after the date of material shipment.

We carry OEM parts for all major elevator and escalator brands:

KONE, Montgomery, O&K, Armor, MAC, Otis, Schindler, Dover, ThyssenKrupp, and many others!

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Call KONE Spares Toll Free:

USA - (800) 343-3344

Canada - (888) 644-5663